For Questions
& Concerns,
Get in touch with us!

Send us a message and we’ll be happy to refer you to our team of dependable customer service professionals.​

    Head Office

    Cocolife Building, 1226, 6807 Ayala Ave, Makati,
    1227 Metro Manila, Philippines

    Trunkline

    (02) 8810-7888

    MALL CLIENT

    Telephone
    (02) 8 812-9015 local 114
    or local 594
    (02) 8 864-0968

    Call
    Globe (+63917) 844-7704
    Smart (+63998) 843-4588
    Sun (+63932) 844-1731

    Text
    Globe (+63917) 556-2058

    Email
    clientrelations@cocolife.com

    HEALTHCARE

    24-hour
    Member Assistance Hotlines
    Mondays to Sundays

    Telephone
    (02) 8 396-9000
    (02) 8 812-9090

    Call
    Globe (+63917) 536-0962
    Smart (+63908) 894-7763
    Sun (+63922) 892-8828

    Email for LOA requests
    Mondays to Saturdays,
    7AM-5PM
    helpline@cocolife.com

    CUSTOMER CARE

    Telephone (02) 8 810-7888 Email customer_service@
    cocolife.com

    OPTIMAX SERVICES

    Telephone
    (02) 8 812-2626

    Mobile
    Smart (+63908) 883-7328
    Sun (+63933) 876-5130