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Send us a message and we’ll be happy to refer you to our team of dependable customer service professionals.​

    Head Office

    Cocolife Building, 1226, 6807 Ayala Ave, Makati,
    1227 Metro Manila, Philippines

    Trunkline

    (02) 8810-7888

    HEALTHCARE

    24-hour
    Member Assistance Hotlines
    Mondays to Sundays

    Telephone
    (02) 8 396-9000
    (02) 8 812-9090

    Call
    Globe (+63917) 536-0962
    Smart (+63908) 894-7763
    Sun (+63922) 892-8828

    Email for LOA requests
    Mondays to Saturdays,
    7AM-5PM
    helpline@cocolife.com

    CUSTOMER EXPERIENCE

    Telephone
    (02) 8 810-7888

    Mobile number:
    Globe (+63917) 806-8505
    Smart (+63922) 822-7014
    Smart (+63998) 583-8081

    Email
    customer_service@cocolife.com

    Virtual
    https://crm.cocolife.com/webchat/customer/chat

    OPTIMAX SERVICES

    Telephone
    (02) 8 812-2626

    Mobile
    Smart (+63908) 883-7328
    Sun (+63933) 876-5130

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